![]() My mother is 83 years old and was very upset over the way they handled the situation in that store. We told him we drove 45 min from out of town because she wanted to purchase a new coffee maker. We showed her the ad and she called up the manager and he said that it was not on sale as well and that it was $99.00. No model # listed on the ad so when we got to the check out counter the girl said it was not on Sale. The ad showed the Cuisinart Coffee pot 14 cup programmable/ perfect temp originally $99 on sale for 69.99. She has been a customer there for over 9 years and has purchased quite a bit from that store. We recently visited your Turlock, CA store because of the Ad my mother received in the mail. Please acknowledge receipt of this email. Cornell for helping me with my purchase and the World Class Customers Service that he provided to me. I would greatly appreciate it if you would personally share my sincere thanks with Mr. Kudos again, it’s truly rare to get someone who not only recognize your existence, but to actually know the Store merchandise and to take you directly to it. Not only when he finished did he not take me to the isle, but also help me to purchase the better product, explaining the pros and cons. Well, that alone deserves a big Kudos, because he did not direct me to the isle, but said he would show me once he’s assisted the customer he was waiting on. Cornell who was waiting on a Customer and asked him was there an additional section for Irons and he quickly acknowledged that he was waiting on a customer and would be with me shortly. It’s always welcoming when you hear how one of your employees represents your establishment. ![]() Into day’s world we are quick to complain, but not willing to take the time to acknowledge a job well done. Cornell, Sales Representative, Bed Bath & Beyond Store #174, Owings Mills, MD. Customers such as you have contacted the customer service department before, what was the outcome? Leave us a comment below. This could be the company or just a well-trained representative. The overall experience was more than expected, but a nice change of pace from other online retailers. We asked if the agent could point us in the right direction on the website and they did. We asked for information regarding customer returns from online purchases. The agent answered the phone in a polite manner with a pleasant demeanor. We didn’t have to endure minutes of unneeded options directing us to the incorrect department. When we attempted to contact the customer service department, we were pleased that one of the available options asked if we wanted to speak with a customer service representative. We don’t know the response time, but customers can connect with the customer service department on the Facebook page, as well as the Twitter page. We hope to receive a response within the following business day. The message we sent related to the hours of operation. The company recommends not including personal information in your message. Customers can choose the category, fill out relevant information and send the message. In order to contact the customer service department by email, customer must use the customer contact form. We found the Bed Bath and Beyond FAQs useful to answer concerns prior to sending correspondence to the customer service department. One component of the site is the 100% guarantee for returns. The site allows customers to shop for college values and sign-up for a wedding or gift registry. #2Union, NJ 07083 Official WebsiteĬustomers visiting the official Bed Bath and Beyond website locate products by department and category. Customer service department (fax): 1-97īed Bath and Beyond650 Liberty Ave.The customer care department accepts correspondence by phone and fax, email through the customer contact form, traditional mail at the corporate headquarters and through social media. Click here to leave a comment about your customer service experience. The company provides a multitude of ways to remain connected with the customer service department. The company continues to grow due to the lack of competition and its ability to provide exceptional customer service. The company is based in New Jersey, but has more than 1,000 locations in such locations as Canada, New Zealand and Puerto Rico. Contacting Bed Bath and Beyond Customer Service Centerīed Bath and Beyond started out as a small home goods retailer in the early 1970’s and has since blossomed into an international force in the home category.
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